Residential Property Manager - Full timePosted on January 16th, 2020
What We Offer
A friendly, fun and safe team-oriented work environment
Room for future growth and advancement
Regular training and development
Complimentary fitness membership
Paid Volunteering Days
Employee based committees: Party Planning Committee, Giving Back Committee
Health/Dental benefits package
Competitive wage structure
The Residential Property Manager oversees the day to day operations of the certain high-rise properties within the residential portfolio at Old Oak. Focus will be on maintaining and increasing the value of assets and providing the best possible product offering and customer experience. A proactive approach to management is key, as is fostering a positive team-oriented work environment, to ensure a high level of customer and employee satisfaction.
Oversee accounts receivable for allocated sites
Supervise and support the administrative and building operation teams with a collaborative approach to ensure effectiveness, engagement and open communication
Hire, train and develop administrative and building management team members
Working with the administrative team, prepare verbal and written communication to residents to address operational issues, memorandums, cyclical activities
Accounts Payable – verify and approve invoices related to the residential properties
Regular property tours and inspections to ensure each building is inline with the Old Oak standard.
Ensure property services are delivered with the highest level of care
Work closely with Maintenance Operations Manager to ensure all physical components of sites are maintained
Working closely with the maintenance team to ensure best possible residential experience
Working closely with the administrative and paralegal team to prepare and approve RTA forms surrounding operational issues (ex. N5, N7)
Manage relationships with suppliers, vendors and professionals servicing the property
Establish and maintain excellent customer relations with residents
Suggest recommendations for improvements to product, buildings, and offerings, committing to Old Oaks Growth Mindset.
Five (5) years experience as a property manager, with three (3) years experience in residential property management
Strong hands on supervisory and performance management experience
Applicants with industry designation(s) ie, CPM, RPA, ARM, ACoM will be preferred, although not required
Superior oral and written communication skills
Exceptional organizational, inter-personnel and follow up skills
Strong computer skills, Word, Excel, Yardi, Outlook
Ability to remain confident and remain calm in stressful situations
Vehicle required to travel to various sites within West London
Police clearance check
Here at Old Oak, we are a quickly growing company and are excited to maintain the right staff. As such, we offer a very competitive compensation package to attract and maintain the best people.
Please send us a detailed resume with cover letter.
Old Oak is an equal opportunity employer. If you require any accommodation during any part of the application process, please do not hesitate to request it.